Business processes vs Intelligent Services (real life scenarios)

In today topic let’s forget about any technology and focus only on business requirements. Our task is to describe activities needed for one action that is usually happening. The action is position change. Let’s take it generally and the position change can be promotion or demotion including department change and many other options.

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Intelligent Services introduction

Intelligent services are enhancement of the current situation in SuccessFactors. How to easily describe it? I will ask girl whether she will we marry me. If she say yes. We will get engaged. This is current approach. My question about marriage is manager action. Her yes is workflow approval. And than the change will happen. Intelligent services give some enhancement to this action. E.g. If she say yes than the invitation letters are automatically sent to all people in our contact books. Or it will trigger new task to order hotel for the wedding. Let’s now go to the detail from SuccessFactors perspective.

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Event derivation or manual choice of event reasons

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Event reason is an activity derived from events that drives changes in employee data. These events are predefined for all instances and cannot be added (as of 1508). Of course, you can deactivate part of them or rename the current events if needed. Standard events delivered from SuccessFactors are listed below (today we will focus on those marked green). The reason why to focus only on these is that they are all available in MSS and we will try to find a the right approach how to offer the managers a simple way to use the SuccessFactors to manage employees.

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