Intelligent services are enhancement of the current situation in SuccessFactors. How to easily describe it? I will ask girl whether she will we marry me. If she say yes. We will get engaged. This is current approach. My question about marriage is manager action. Her yes is workflow approval. And than the change will happen. Intelligent services give some enhancement to this action. E.g. If she say yes than the invitation letters are automatically sent to all people in our contact books. Or it will trigger new task to order hotel for the wedding. Let’s now go to the detail from SuccessFactors perspective.
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Many times you can face the requirement that employees should be able to buy or sell their vacation. As it is not standard functionality of SuccessFactors you need to find some workaround. We can easily use Metadata framework and business rules to deliver this functionality.